Frequently Asked QuestionsWe're Here to Help!
Find answers to the most common questions about our cakes, delivery, customization options, orders, payments, and more.
Delivery Timings
What are your delivery timings?
We deliver 7 days a week, from 9:00 AM to 9:00 PM. You can select your preferred time slot at checkout.
Do you offer same-day delivery?
Yes! Same-day delivery is available for orders placed before 2:00 PM. Availability may vary based on location and product.
Can I track my order?
Yes, once your order is dispatched, you will receive a tracking link via SMS or WhatsApp.
Allergens & Ingredients
Do your cakes contain allergens?
Yes, our products may contain gluten, dairy, eggs, and nuts. Please check individual product pages for detailed allergen information.
Custom Orders
How do I place a custom order?
You can place a custom order by contacting us via WhatsApp or through our contact form. Please provide at least 48 hours notice.
Refund & Cancellation Policy
What is your cancellation policy?
Orders can be cancelled up to 24 hours before the scheduled delivery time for a full refund.
Cake Storage & Handling
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Advance Booking
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Payments
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Delivery Areas
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Products & Designs
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